Staff Training & Education
Digital Outreach 101
Requirement for all DO managers to complete within FIRST week of employment. Complete the test and provide results to Senior Manager.
Modules
Module 1 - Dot Workflows
beginnerBasic workflows for Outreach Managers and Senior Outreach Managers
Module 2 Admin Processes for DOT
beginnerModule 3 Communication Processes
beginnerModule 4 Product Demos
beginnerAuto-created from: Module 4 Product Demos
Module 5 Checklist and Signup
intermediateCritical actions for managing HOM
Module 6 Dcs Ai Copilot
beginnerAuto-created from: Module 6 Dcs Ai Copilot
Module 11 Dcs To Smm Signup
beginnerAuto-created from: Module 11 Dcs To Smm Signup
Module 12 Monikers Management
advancedGuidelines to manage Monikers and grow Followers
Module 13 External Demo
intermediateEssential for Demo to customers (such as HOM)
Module 14 DOT KPI & Performance Incentives
beginnerExplanation of Performance Incentives as well as guidelines to fulfill required KPI